IntegrationsOracle DatabaseMedallia Agent Connect
Oracle Database + Medallia Agent Connect

Connect Oracle Database and Medallia Agent Connect to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Oracle Database and Medallia Agent Connect?

To start, connect both your Oracle Database and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Oracle Database triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Oracle Database is recorded in Medallia Agent Connect?

Absolutely. You can customize how Oracle Database data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Oracle Database and Medallia Agent Connect?

The data sync between Oracle Database and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Oracle Database to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Oracle Database and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Oracle Database and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Oracle Database

About Oracle Database

Oracle Database is a multi-model database management system produced and marketed by Oracle Corporation. It is designed to store and retrieve large amounts of data, providing high performance, scalability, and reliability for enterprise applications. Oracle Database supports SQL as a query language and offers features such as data warehousing, online transaction processing, and data security.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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