IntegrationsORCIDMojo Helpdesk
ORCID + Mojo Helpdesk

Connect ORCID and Mojo Helpdesk to Build Intelligent Automations

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ORCID

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Mojo Helpdesk

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Frequently Asked Questions

How do I start an integration between ORCID and Mojo Helpdesk?

To start, connect both your ORCID and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in ORCID triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from ORCID is recorded in Mojo Helpdesk?

Absolutely. You can customize how ORCID data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ORCID and Mojo Helpdesk?

The data sync between ORCID and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ORCID to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ORCID and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between ORCID and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ORCID

About ORCID

ORCID provides a unique identifier for researchers and scholars, enabling them to manage their professional information and track their research outputs across various platforms.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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