Integrations Order Desk Collect.chat
Order Desk + Collect.chat

Connect Order Desk and Collect.chat to Build Intelligent Automations

Choose a Trigger

Order Desk

When this happens...

Choose an Action

Collect.chat

Automatically do this!

Enable Integrations or automations with these events of Order Desk and Collect.chat

Enable Integrations or automations with these events of Order Desk and Collect.chat

Triggers

New Order

New Order

Triggers when a new order is created in OrderDesk.

Request a new Trigger for Order Desk

Actions

Create an Order History Item

Create an Order History Item

create an history item in order on orderdeck

Create Shipment

Create Shipment

Creates a new shipment for an order, including tracking information and carrier details.

Create Order

Create Order

Creates a new order in OrderDesk.

Create Order Item

Create Order Item

Create a new Order Item in order desk.

Create an Inventory Item

Create an Inventory Item

Create a new inventory Items.

Update Single Inventory Item

Update Single Inventory Item

Update a single inventory item from orderdesk.

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Frequently Asked Questions

How do I start an integration between Order Desk and Collect.chat?

To start, connect both your Order Desk and Collect.chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Order Desk triggers actions in Collect.chat (or vice versa).

Can we customize how data from Order Desk is recorded in Collect.chat?

Absolutely. You can customize how Order Desk data is recorded in Collect.chat. This includes choosing which data fields go into which fields of Collect.chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Order Desk and Collect.chat?

The data sync between Order Desk and Collect.chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Order Desk to Collect.chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Order Desk and Collect.chat?

Yes, you can set conditional logic to control the flow of data between Order Desk and Collect.chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Order Desk

About Order Desk

Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.

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Collect.chat

About Collect.chat

Collect.chat helps you make interactive chatbots for your website. Easily collect data, leads and feedbacks from your visitors on auto-pilot.

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