
When this happens...
New Order

Automatically do this!
Create Contact
Create Feedback
Create Idea
Update Feedback
Update Contact
Find Contact
Find or Create Contact
Update Idea Stage
Find Idea
Update Company
Create Company
Find Feedback
Find or Create Feedback
Find or Create Company
Find Company
List all Ideas
List all Tags
List all Feedback
List all Products
List all Personas
List all Comments
List all Users
List all Votes
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created in OrderDesk.
Triggers when a new idea is created.
Tiggers when a new contact is created.
Triggers when a new company is created.
Triggers when a new Feedback is created.
Action is the task that follows automatically within your Order Desk integrations.
create an history item in order on orderdeck
Creates a new shipment for an order, including tracking information and carrier details.
Creates a new order in OrderDesk.
Create a new Order Item in order desk.
Create a new inventory Items.
Update a single inventory item from orderdesk.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Order Desk and ProdPad accounts to viaSocket. Once connected, you can set up a workflow where an event in Order Desk triggers actions in ProdPad (or vice versa).
Absolutely. You can customize how Order Desk data is recorded in ProdPad. This includes choosing which data fields go into which fields of ProdPad, setting up custom formats, and filtering out unwanted information.
The data sync between Order Desk and ProdPad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Order Desk and ProdPad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.
Learn MoreProdPad is a tool that helps you achieve better products through better product management.
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