
When this happens...
New Order

Automatically do this!
Create a Note
Create a Feature
List All Notes
List Companies
List Features
List All Components
List All Products
List all Feature Statuses
List Custom Fields
List Custom Field Values
List All Release Groups
List Releases
List Objectives
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created in OrderDesk.
Runs when a new note or piece of feedback is created in Productboard.
Runs when a new feature or sub-feature is created in Productboard.
Action is the task that follows automatically within your Order Desk integrations.
create an history item in order on orderdeck
Creates a new shipment for an order, including tracking information and carrier details.
Creates a new order in OrderDesk.
Create a new Order Item in order desk.
Create a new inventory Items.
Update a single inventory item from orderdesk.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Order Desk and Productboard accounts to viaSocket. Once connected, you can set up a workflow where an event in Order Desk triggers actions in Productboard (or vice versa).
Absolutely. You can customize how Order Desk data is recorded in Productboard. This includes choosing which data fields go into which fields of Productboard, setting up custom formats, and filtering out unwanted information.
The data sync between Order Desk and Productboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Order Desk and Productboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.
Learn MoreProductboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.
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