Connect PagerDuty and 7Shifts to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

7Shifts

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for PagerDuty

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Get Hours and Wages report Detailed

Get Hours and Wages report Detailed

Retrieves either scheduled or actual hours and wages

List Departments

List Departments

List Departments for a company.

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Frequently Asked Questions

How do I start an integration between PagerDuty and 7Shifts?

To start, connect both your PagerDuty and 7Shifts accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in 7Shifts (or vice versa).

Can we customize how data from PagerDuty is recorded in 7Shifts?

Absolutely. You can customize how PagerDuty data is recorded in 7Shifts. This includes choosing which data fields go into which fields of 7Shifts, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and 7Shifts?

The data sync between PagerDuty and 7Shifts typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to 7Shifts?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and 7Shifts?

Yes, you can set conditional logic to control the flow of data between PagerDuty and 7Shifts. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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7Shifts

About 7Shifts

7shifts offers robust settings for managing labor visibility and schedule configuration, including Time Clocking and integration settings for tracking labor data and hiding certain staff members from the schedule.

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