Connect PagerDuty and SMS Partner to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

SMS Partner

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Send SMS

Send SMS

Send SMS messages to one or more phone numbers immediately or at a scheduled time.

Cancel Scheduled SMS

Cancel Scheduled SMS

Cancel a previously scheduled SMS using its Message ID.

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Frequently Asked Questions

How do I start an integration between PagerDuty and SMS Partner?

To start, connect both your PagerDuty and SMS Partner accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in SMS Partner (or vice versa).

Can we customize how data from PagerDuty is recorded in SMS Partner?

Absolutely. You can customize how PagerDuty data is recorded in SMS Partner. This includes choosing which data fields go into which fields of SMS Partner, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and SMS Partner?

The data sync between PagerDuty and SMS Partner typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to SMS Partner?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and SMS Partner?

Yes, you can set conditional logic to control the flow of data between PagerDuty and SMS Partner. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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SMS Partner

About SMS Partner

SMS Partner is a robust platform for managing and sending SMS communications, ideal for businesses looking to enhance their customer engagement and communication strategies.

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