
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

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Get all Activities
Get Space Logo
Get Space Notification
Get Space Disk Usage
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Get all Notifications
List all Teams
Get Space Licence
Get List of Recently Viewed Issues
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Find all existing activities
Returns logo image of your space.

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To start, connect both your PagerDuty and Backlog accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Backlog (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Backlog. This includes choosing which data fields go into which fields of Backlog, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Backlog typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Backlog. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreBacklog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.
Learn More