
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

Automatically do this!
Unsubscribe Contact
Send Transactional Email
Find Contact
Get Contacts in a List
Create New Contact
Create Folder
Create List
Search List
Search Folder
Search List in Folder
Add existing contacts to a list
Update Contact
Delete a List
Delete a Folder
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Triggers when a Brevo contact unsubscribes from a list they belonged to
Triggers when contact updated
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Remove one or more contacts from a Brevo contact list by email, contact ID, external ID, or remove all contacts from the list.
Sends an email from your Brevo account with HTML or plain text content.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your PagerDuty and Brevo accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Brevo (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Brevo. This includes choosing which data fields go into which fields of Brevo, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Brevo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Brevo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
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