Connect PagerDuty and Common Room
Integrate PagerDuty with Common Room to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Activity From Third Party Source to Common Room when New Incident Instant in Pagerduty
Add Contact From Third Party Source in Commonroom when New Incident Instant in Pagerduty
List Contact Custom Fields from Common Room when New Incident Instant in Pagerduty
List Activity Types from Common Room when New Incident Instant in Pagerduty
List Segments from Common Room when New Incident Instant in Pagerduty
Popular PagerDuty + Common Room flows
Start from a real workflow other teams are already running.
Choose a trigger
PagerDuty
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated
Choose an action
Common Room
Automatically do this!
Add Activity From Third Party Source
Add Contact From Third Party Source
List Contact Custom Fields
List Activity Types
List Segments
List Tags
Add Activity From Third Party Source to Common Room when New Incident Instant in Pagerduty
Use this flowAdd Contact From Third Party Source in Commonroom when New Incident Instant in Pagerduty
Use this flowList Contact Custom Fields from Common Room when New Incident Instant in Pagerduty
Use this flowList Activity Types from Common Room when New Incident Instant in Pagerduty
Use this flowList Segments from Common Room when New Incident Instant in Pagerduty
Use this flowList Tags from Common Room when New Incident Instant in Pagerduty
Use this flowAdd Activity From Third Party Source to Common Room when New Incident acknowledged in PagerDuty
Use this flowAdd Contact From Third Party Source in Commonroom when New Incident acknowledged in PagerDuty
Use this flowList Contact Custom Fields from Common Room when New Incident acknowledged in PagerDuty
Use this flowList Activity Types from Common Room when New Incident acknowledged in PagerDuty
Use this flowSupported Triggers & Actions
Everything you can automate between PagerDuty and Common Room.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Instant
Triggers when new incidents are created.
New Incident acknowledged
Triggers when new incidents are acknowledged.
Incident Annotated
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Incident Escalated
Triggers when an incident is escalated.
Do thisActions
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service
Create a Business Service in PagerDuty.
Install an Add-On
This action Install an Add-on for your account.
Delete an Add-On
This action delete an add-on.
Update an Add-On
This action update an add - on.
Add Activity From Third Party Source
Adds an activity to a contact in your room.
Add Contact From Third Party Source
Adds a contact to your room.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About PagerDuty
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn moreSimilar apps
About Common Room
Common Room is a community intelligence platform designed to help organizations understand, engage, and grow their communities. By aggregating data from various community platforms, it provides insights and analytics to enhance community engagement and drive business outcomes.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your PagerDuty and Common Room accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between PagerDuty and Common Room as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Common Room. No coding required.
Yes. You can set up a workflow where PagerDuty triggers actions in Common Room, and a separate workflow where Common Room triggers actions in PagerDuty. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between PagerDuty and Common Room. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire PagerDuty and Common Room integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
