
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

Automatically do this!
Create Contact
Get Account Information
Get Teams
Create Tag
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Triggers when a new contact is added to your Contacts+ account.
Triggers when a contact is deleted from your Contacts+ account.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Creates a contact.
Fetches the authenticated user’s account information .

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To start, connect both your PagerDuty and Contacts+ accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Contacts+ (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Contacts+. This includes choosing which data fields go into which fields of Contacts+, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Contacts+ typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Contacts+. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreContacts+ is a comprehensive contact management platform designed to help you organize, update, and maintain your contact information seamlessly. With features like contact syncing, business card scanning, and detailed contact insights, Contacts+ ensures you stay connected and organized.
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