
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

Automatically do this!
List Meetings
List Teams
Get summary of a Recording
Get summary of a transcript
List Team Members
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Triggers instantly when Fathom finishes processing a meeting recording.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Retrieve meetings with optional filters (created before/after, invitee domains, recorder, team) and optionally include detected action items and CRM matches.
Retrieve the list of teams along with their creation dates.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your PagerDuty and Fathom accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Fathom (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Fathom. This includes choosing which data fields go into which fields of Fathom, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Fathom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Fathom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreFathom is an AI-driven platform designed to enhance business analytics and decision-making processes. It provides insights and data visualization to help organizations make informed decisions.
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