IntegrationsPagerDutyCody.ai
PagerDuty + Cody.ai

Connect PagerDuty and Cody.ai to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

Cody.ai

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Bot

New Bot

Triggered when a new bot is created.

New Message

New Message

Triggered when a new message is created.

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Create Document

Create Document

Uploads text content to a new document in your knowledge base.

Create Document from Webpage

Create Document from Webpage

The "Create Document from Webpage" action extracts content from a provided URL and saves it as a document in your knowledge base.

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Frequently Asked Questions

How do I start an integration between PagerDuty and Cody.ai?

To start, connect both your PagerDuty and Cody.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Cody.ai (or vice versa).

Can we customize how data from PagerDuty is recorded in Cody.ai?

Absolutely. You can customize how PagerDuty data is recorded in Cody.ai. This includes choosing which data fields go into which fields of Cody.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Cody.ai?

The data sync between PagerDuty and Cody.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Cody.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Cody.ai?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Cody.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Cody.ai

About Cody.ai

Cody is an intelligent AI assistant like ChatGPT – with the added benefit of being able to train it on your business, your team, your processes, and your clients with your own knowledge base. Use Cody as an employee to support your team, answer questions, help with creative work, troubleshoot issues, and brainstorm ideas.

Learn More