Connect PagerDuty and jivochat to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

jivochat

Automatically do this!

Enable Integrations or automations with these events of PagerDuty and jivochat

Enable Integrations or automations with these events of PagerDuty and jivochat

Triggers

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for PagerDuty

Actions

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Request a new Action for PagerDuty

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Frequently Asked Questions

How do I start an integration between PagerDuty and jivochat?

To start, connect both your PagerDuty and jivochat accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in jivochat (or vice versa).

Can we customize how data from PagerDuty is recorded in jivochat?

Absolutely. You can customize how PagerDuty data is recorded in jivochat. This includes choosing which data fields go into which fields of jivochat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and jivochat?

The data sync between PagerDuty and jivochat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to jivochat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and jivochat?

Yes, you can set conditional logic to control the flow of data between PagerDuty and jivochat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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jivochat

About jivochat

JivoChat offers live chats on your website, chats with clients on Facebook, Emails, and calls in any country.

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