Connect PagerDuty and JustCall
Integrate PagerDuty with JustCall to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Justcall when New Incident Instant in Pagerduty
Check for Text Replies in JustCall when New Incident Instant in Pagerduty
Add a Contact to Sales Dialer Campaign in Justcall when New Incident Instant in Pagerduty
Find a Contact in Sales Dialer in JustCall when New Incident Instant in Pagerduty
Create a Contact in Justcall when New Incident acknowledged in PagerDuty
Popular PagerDuty + JustCall flows
Start from a real workflow other teams are already running.
Choose a trigger
PagerDuty
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated
Choose an action
JustCall
Automatically do this!
Create a Contact
Find a Contact
Check for Text Replies
Update a Contact
Add a Contact to Sales Dialer Campaign
Delete a Contact From Sales Dialer Campaign
Find a Contact in Sales Dialer
Get all Campaigns
Send a Multimedia Text Message
Send Text Message
Get all Threads
Search Threads
List All Webhooks
Search Campaign
Search User
Search Campaign Contacts
Create Campaign
Search Calls Details
Create an Appointment
List all templates
Create a Contact in Justcall when New Incident Instant in Pagerduty
Use this flowCheck for Text Replies in JustCall when New Incident Instant in Pagerduty
Use this flowAdd a Contact to Sales Dialer Campaign in Justcall when New Incident Instant in Pagerduty
Use this flowFind a Contact in Sales Dialer in JustCall when New Incident Instant in Pagerduty
Use this flowCreate a Contact in Justcall when New Incident acknowledged in PagerDuty
Use this flowFind a Contact in JustCall when New Incident acknowledged in PagerDuty
Use this flowCheck for Text Replies in JustCall when New Incident acknowledged in PagerDuty
Use this flowAdd a Contact to Sales Dialer Campaign in Justcall when New Incident acknowledged in PagerDuty
Use this flowDelete a Contact From Sales Dialer Campaign in JustCall when New Incident acknowledged in PagerDuty
Use this flowFind a Contact in Sales Dialer in JustCall when New Incident acknowledged in PagerDuty
Use this flowSupported Triggers & Actions
Everything you can automate between PagerDuty and JustCall.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Instant
Triggers when new incidents are created.
New Incident acknowledged
Triggers when new incidents are acknowledged.
Incident Annotated
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Incident Escalated
Triggers when an incident is escalated.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Do thisActions
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service
Create a Business Service in PagerDuty.
Install an Add-On
This action Install an Add-on for your account.
Delete an Add-On
This action delete an add-on.
Update an Add-On
This action update an add - on.
Create a Contact
Create a new Contact.
Find a Contact
Find a Contact by contact id, phone or email
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About PagerDuty
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn moreSimilar apps
About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your PagerDuty and JustCall accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between PagerDuty and JustCall as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach JustCall. No coding required.
Yes. You can set up a workflow where PagerDuty triggers actions in JustCall, and a separate workflow where JustCall triggers actions in PagerDuty. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between PagerDuty and JustCall. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire PagerDuty and JustCall integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
