Connect PagerDuty and Livestorm to Build Intelligent Automations

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PagerDuty

When this happens...

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Livestorm

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Registrant

New Registrant

Triggers when a new participant register for an Event

Registrant Attended

Registrant Attended

Triggers when a registrant attended an Event Session that just ended

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Create Session

Create Session

Create an Event Session

Remove Session

Remove Session

Deletes a Session

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Frequently Asked Questions

How do I start an integration between PagerDuty and Livestorm?

To start, connect both your PagerDuty and Livestorm accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Livestorm (or vice versa).

Can we customize how data from PagerDuty is recorded in Livestorm?

Absolutely. You can customize how PagerDuty data is recorded in Livestorm. This includes choosing which data fields go into which fields of Livestorm, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Livestorm?

The data sync between PagerDuty and Livestorm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Livestorm?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Livestorm?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Livestorm. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Livestorm

About Livestorm

Livestorm is an end-to-end engagement platform that enables you to connect, engage, and capture actionable insights in one place.

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