
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

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Get Courses
Create Courses
Total Courses
Course info by ID
Get module by ID
Get Module information
Lesson by ID
Add module submodule
Update course
Update course module
Update submodule by ID
Delete course by ID
Delete course module by ID
Delete submodule by ID
Delete Lesson
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your PagerDuty and mentortools accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in mentortools (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in mentortools. This includes choosing which data fields go into which fields of mentortools, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and mentortools typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and mentortools. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreMentortools is a platform designed to facilitate online learning and mentorship programs. It provides tools for creating, managing, and delivering educational content, making it easier for mentors and educators to connect with learners and track their progress.
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