IntegrationsPagerDutyMicrosoft Teams
PagerDuty + Microsoft Teams

Connect PagerDuty and Microsoft Teams to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

Microsoft Teams

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Send Channel Message

Send Channel Message

Sends a message to a specific channel in Microsoft Teams.

Create Channel

Create Channel

Creates a new channel within a specified team in Microsoft Teams.

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Step by step guides to integrate PagerDuty and Microsoft Teams

Frequently Asked Questions

How do I start an integration between PagerDuty and Microsoft Teams?

To start, connect both your PagerDuty and Microsoft Teams accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Microsoft Teams (or vice versa).

Can we customize how data from PagerDuty is recorded in Microsoft Teams?

Absolutely. You can customize how PagerDuty data is recorded in Microsoft Teams. This includes choosing which data fields go into which fields of Microsoft Teams, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Microsoft Teams?

The data sync between PagerDuty and Microsoft Teams typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Microsoft Teams?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Microsoft Teams?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Microsoft Teams. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Microsoft Teams

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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