
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

Automatically do this!
Create Assets
Create a Playback ID
Create a Transcription Vocabulary
Delete Transcription Vocabulary
Update Transcription Vocabulary
Delete Asset
Update Asset
Delete Playback ID
Create New Direct Upload URL
Create Asset Track
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Triggered when a new assets created.
Triggered when the Transcription Vocablaries Created.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Creates a new Asset.
Creates a new Playback ID.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your PagerDuty and Mux accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Mux (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Mux. This includes choosing which data fields go into which fields of Mux, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Mux typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Mux. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreMux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.
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