Connect PagerDuty and Onsched to Build Intelligent Automations

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PagerDuty

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Onsched

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New appointment scheduled

New appointment scheduled

Starts a workflow when a customer books an appointment at the selected location.

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Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Create Appointment

Create Appointment

Create a new appointment for a customer at a selected location, service, and resource(s), specifying start/end date and time and whether it's confirmed.

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Frequently Asked Questions

How do I start an integration between PagerDuty and Onsched?

To start, connect both your PagerDuty and Onsched accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Onsched (or vice versa).

Can we customize how data from PagerDuty is recorded in Onsched?

Absolutely. You can customize how PagerDuty data is recorded in Onsched. This includes choosing which data fields go into which fields of Onsched, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Onsched?

The data sync between PagerDuty and Onsched typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Onsched?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Onsched?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Onsched. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Onsched

About Onsched

Onsched is a powerful scheduling and booking platform designed to streamline appointment management for businesses. It offers customizable solutions to enhance customer engagement and optimize scheduling processes.

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