Integrations PagerDuty Productboard
PagerDuty + Productboard

Connect PagerDuty and Productboard to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

Productboard

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Note

New Note

Triggers when a new note or piece of feedback is created in Productboard.

New Feature

New Feature

Triggers when a new feature/sub-feature is created

Request a new Trigger for PagerDuty

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Create a Note

Create a Note

Create Feature

Create Feature

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Frequently Asked Questions

How do I start an integration between PagerDuty and Productboard?

To start, connect both your PagerDuty and Productboard accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Productboard (or vice versa).

Can we customize how data from PagerDuty is recorded in Productboard?

Absolutely. You can customize how PagerDuty data is recorded in Productboard. This includes choosing which data fields go into which fields of Productboard, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Productboard?

The data sync between PagerDuty and Productboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Productboard?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Productboard?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Productboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Productboard

About Productboard

Productboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.

Learn More