Connect PagerDuty and seven to Build Intelligent Automations

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PagerDuty

When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Incoming SMS

Incoming SMS

Triggers when a new inbound sms has been received

Incoming call

Incoming call

Request a new Trigger for PagerDuty

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Lookup CNAM

Lookup CNAM

You can use CNAM Lookup to query the caller ID name for any telephone number worldwide.

Lookup HLR

Lookup HLR

looks up information regarding home location register for a given number

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Frequently Asked Questions

How do I start an integration between PagerDuty and seven?

To start, connect both your PagerDuty and seven accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in seven (or vice versa).

Can we customize how data from PagerDuty is recorded in seven?

Absolutely. You can customize how PagerDuty data is recorded in seven. This includes choosing which data fields go into which fields of seven, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and seven?

The data sync between PagerDuty and seven typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to seven?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and seven?

Yes, you can set conditional logic to control the flow of data between PagerDuty and seven. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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seven

About seven

Seven.io is a comprehensive platform designed to streamline and enhance your digital communication strategies. With a focus on delivering reliable and efficient messaging services, Seven.io offers a suite of tools for SMS, voice, and email communications, ensuring your messages reach the right audience at the right time.

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