IntegrationsPagerDutySmartlook
PagerDuty + Smartlook

Connect PagerDuty and Smartlook to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

Smartlook

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for PagerDuty

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Get Event

Get Event

Retrieve the details of event

Get Funnel

Get Funnel

Retrieve the details of funnel

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Frequently Asked Questions

How do I start an integration between PagerDuty and Smartlook?

To start, connect both your PagerDuty and Smartlook accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Smartlook (or vice versa).

Can we customize how data from PagerDuty is recorded in Smartlook?

Absolutely. You can customize how PagerDuty data is recorded in Smartlook. This includes choosing which data fields go into which fields of Smartlook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Smartlook?

The data sync between PagerDuty and Smartlook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Smartlook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Smartlook?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Smartlook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Smartlook

About Smartlook

Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.

Learn More