
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated

Automatically do this!
Get User Info
Find Contact
Find Company
Create Deal
Link Contact To Company
Create Company
Search Company
List Company
List Contact
List Meetings
List Calls
List Call Outcomes
List Events
List Activity Types
List Orders
List Deals
List Deal Pipelines
List Deal Phases
List Deal Sources
List Quotations
List Invoices
List Credit Notes
List Subscriptions
List Tax Rates
List Payment Terms
List Payment Methods
List Products
List Projects
List Milestones
List Tasks
List Time Tracking
List Tickets
List Ticket Status
List Users
List Teams
List Work Types
Create Contact
Search Contact By Email
Update Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Trigger when a deal is created.
Trigger when a new Contact is created.
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.
Get user's information
find a contact by Id.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your PagerDuty and Teamleader Focus accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Teamleader Focus (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in Teamleader Focus. This includes choosing which data fields go into which fields of Teamleader Focus, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and Teamleader Focus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and Teamleader Focus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreTeamleader is a comprehensive project management and CRM tool designed to streamline your business operations. It offers features such as task management, time tracking, invoicing, and customer relationship management to help you manage your projects and clients efficiently.
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