IntegrationsPagerDutyvanilla
PagerDuty + vanilla

Connect PagerDuty and vanilla to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

vanilla

Automatically do this!

Enable Integrations or automations with these events of PagerDuty and vanilla

Enable Integrations or automations with these events of PagerDuty and vanilla

Triggers

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for PagerDuty

Actions

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Request a new Action for PagerDuty

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Frequently Asked Questions

How do I start an integration between PagerDuty and vanilla?

To start, connect both your PagerDuty and vanilla accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in vanilla (or vice versa).

Can we customize how data from PagerDuty is recorded in vanilla?

Absolutely. You can customize how PagerDuty data is recorded in vanilla. This includes choosing which data fields go into which fields of vanilla, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and vanilla?

The data sync between PagerDuty and vanilla typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to vanilla?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and vanilla?

Yes, you can set conditional logic to control the flow of data between PagerDuty and vanilla. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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vanilla

About vanilla

Community software that powers connection between a brand and their customers to build loyalty, improve support, and increase customer lifetime value.

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