Connect Phrase and Helpwise to Build Intelligent Automations

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Phrase

When this happens...

Choose an Action

Helpwise

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Job Created

Job Created

Triggers when a Phrase Job has been created, but not yet started.

Job Started

Job Started

Triggers when a Phrase Job is marked as in-progress.

Job Completed

Job Completed

Triggers when a Phrase Job has been marked as completed.

Request a new Trigger for Phrase

Do thisActions

Action is the task that follows automatically within your Phrase integrations.

Start a Job

Start a Job

Starts an existing job that is in draft state.

Complete a Job

Complete a Job

Completed a job that is in the 'in_progress' state.

Delete a Job

Delete a Job

Delete's a job from phrase.

Create a Job Comment

Create a Job Comment

Creates a new comment in the specified job.

Delete a Job Comment

Delete a Job Comment

This action will delete a comment from the specified job.

Update a Job Comment

Update a Job Comment

This action updates a comment to a specific job.

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Frequently Asked Questions

How do I start an integration between Phrase and Helpwise?

To start, connect both your Phrase and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Phrase triggers actions in Helpwise (or vice versa).

Can we customize how data from Phrase is recorded in Helpwise?

Absolutely. You can customize how Phrase data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Phrase and Helpwise?

The data sync between Phrase and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Phrase to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Phrase and Helpwise?

Yes, you can set conditional logic to control the flow of data between Phrase and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Phrase

About Phrase

Phrase is a comprehensive localization management platform that streamlines the translation and localization process for businesses, enabling them to reach global audiences effectively.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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