When this happens...
New Activity
New Project
New Story

Automatically do this!
Create SMS Action
Create Transfer Call Action
Create Information Extractor Yes No Action
Create Information Extractor Open Question Action
Create Call
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when any new activity happens within a project.
Trigger when a new Project is added.
Triggers when a new story is added in a project.
Action is the task that follows automatically within your Pivotal Tracker integrations.
creates a new project.
Finds an existing project by exact name match. Optionally, create a project if none are found.
creates a new story in a project
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no

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To start, connect both your Pivotal Tracker and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Pivotal Tracker triggers actions in Synthflow AI (or vice versa).
Absolutely. You can customize how Pivotal Tracker data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.
The data sync between Pivotal Tracker and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Pivotal Tracker and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Pivotal Tracker is a powerful, agile project management tool designed to help software development teams plan, track, and collaborate on projects efficiently. It provides a shared view of team priorities, a process for collaboration, and real-time updates to keep everyone on the same page.
Learn MoreSynthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
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