
When this happens...
Customer Is Updated
New Reservation
Reservation Is Checked In
Reservation Is Checked Out
Reservation Cancelled By Admin
Admin Modifies Reservation
Reservation Is Confirmed
New Payment Received
Reservation Modified by Customer
Reservation Cancelled by Customer

Automatically do this!
Create SMS Action
Create Transfer Call Action
Create Information Extractor Yes No Action
Create Information Extractor Open Question Action
Create Call
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when Customer Is Updated
Runs when New Reservation Is Created
Runs when Reservation Is Checked In
Runs when Reservation Is Checked Out
Runs when reservation cancelled by admin
Runs when admin modifies reservation
Action is the task that follows automatically within your Planyo Online Booking integrations.
Create a new customer
Create a new reservation in Planyo
Add a period of unavailability for a resource or the entire site.
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no

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To start, connect both your Planyo Online Booking and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Planyo Online Booking triggers actions in Synthflow AI (or vice versa).
Absolutely. You can customize how Planyo Online Booking data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.
The data sync between Planyo Online Booking and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Planyo Online Booking and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Planyo is an online reservation system which can be used by any business taking bookings. It's used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine.
Learn MoreSynthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn More