Integrations PostGrid Print & Mail Deskpro
PostGrid Print & Mail + Deskpro

Connect PostGrid Print & Mail and Deskpro to Build Intelligent Automations

Choose a Trigger

PostGrid Print & Mail

When this happens...

Choose an Action

Deskpro

Automatically do this!

Ready to use PostGrid Print & Mail and Deskpro automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Cheque Created

New Cheque Created

runs when New Check Created

New Letter Is Created

New Letter Is Created

runs when New Letter Is Created

New Postcard Is Created

New Postcard Is Created

runs when New Postcard Is Created

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

Do thisActions

Action is the task that follows automatically within your PostGrid Print & Mail integrations.

Create Contact

Create Contact

Create a contact with name, mailing address, and contact details

Create Letter

Create Letter

Create and mail a personalized letter to a recipient.

Send Physical Cheque

Send Physical Cheque

Send a printed cheque to a recipient with amount, memo, optional logo, and optional send date.

Create Postcard

Create Postcard

Creates recipient and sender contacts if needed and mails a printed postcard.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Frequently Asked Questions

How do I start an integration between PostGrid Print & Mail and Deskpro?

To start, connect both your PostGrid Print & Mail and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in PostGrid Print & Mail triggers actions in Deskpro (or vice versa).

Can we customize how data from PostGrid Print & Mail is recorded in Deskpro?

Absolutely. You can customize how PostGrid Print & Mail data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PostGrid Print & Mail and Deskpro?

The data sync between PostGrid Print & Mail and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PostGrid Print & Mail to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PostGrid Print & Mail and Deskpro?

Yes, you can set conditional logic to control the flow of data between PostGrid Print & Mail and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.