Connect PostHog and Help Scout to Build Intelligent Automations

Choose a Trigger

PostHog

When this happens...

Choose an Action

Help Scout

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

Request a new Trigger for PostHog

Do thisActions

Action is the task that follows automatically within your PostHog integrations.

Capture Event

Capture Event

Record a user event in PostHog using a distinct user ID and optional properties.

List Users

List Users

Retrieve a paginated list of PostHog users, optionally filtered by email or staff status.

List all Organizations

List all Organizations

List all organizations

List all Project

List all Project

List all project

List all Members

List all Members

List all members

Create Project

Create Project

Create a project in PostHog

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Frequently Asked Questions

How do I start an integration between PostHog and Help Scout?

To start, connect both your PostHog and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in PostHog triggers actions in Help Scout (or vice versa).

Can we customize how data from PostHog is recorded in Help Scout?

Absolutely. You can customize how PostHog data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PostHog and Help Scout?

The data sync between PostHog and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PostHog to Help Scout?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PostHog and Help Scout?

Yes, you can set conditional logic to control the flow of data between PostHog and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PostHog

About PostHog

PostHog is an open-source product analytics platform that provides businesses with the tools to understand user behavior and improve their products. It offers features such as event tracking, session recording, and feature flags, enabling teams to make data-driven decisions and enhance user experiences.

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Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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