Connect Preset Cloud and Medallia Agent Connect to Build Intelligent Automations
Enable Integrations or automations with these events of Preset Cloud and Medallia Agent Connect
Enable Integrations or automations with these events of Preset Cloud and Medallia Agent Connect
Actions
List All Teams
Retrieve all teams in the connected Preset Cloud account.
Get Team Members
Retrieve the members of a Preset Cloud team.
Delete a Team Member
Remove a specified user from a Preset Cloud team. Returns success data or a clear error if removal is blocked (e.g., last admin, already removed, or assigned via a group).
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Frequently Asked Questions
To start, connect both your Preset Cloud and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Preset Cloud triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how Preset Cloud data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between Preset Cloud and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Preset Cloud and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Preset Cloud
Preset Cloud is a powerful platform for data exploration and visualization, enabling users to create interactive dashboards and gain insights from their data effortlessly.
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About Medallia Agent Connect
Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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