Full list

Supported Triggers & Actions

Everything you can automate between ProdPad and Telegram.

When this happensTriggers

A trigger is an event that starts a workflow.

New Idea

New Idea

Triggers when a new idea is created.

New Contact

New Contact

Tiggers when a new contact is created.

New Company

New Company

Triggers when a new company is created.

New Feedback

New Feedback

Triggers when a new Feedback is created.

When the Telegram bot receives a new message

When the Telegram bot receives a new message

Runs the workflow automatically whenever your Telegram bot receives a new message.

When a new image arrives in Telegram

When a new image arrives in Telegram

Runs the workflow automatically whenever a new image arrives in the connected Telegram bot.

Do thisActions

Action is the task that follows automatically within your ProdPad integrations.

Create Contact

Create Contact

Create a new Contact.

Create Feedback

Create Feedback

Create new feedback.

Create Idea

Create Idea

Create a New Idea

Update Feedback

Update Feedback

Update an existing piece of feedback

Update Contact

Update Contact

Update an existing Contact

Find Contact

Find Contact

Find an existing Contact by Contact ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Frequently Asked Questions

How do I connect ProdPad and Telegram?

Sign up for a free viaSocket account, then authorize both your ProdPad and Telegram accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ProdPad and Telegram as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ProdPad to Telegram?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Telegram. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ProdPad triggers actions in Telegram, and a separate workflow where Telegram triggers actions in ProdPad. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ProdPad and Telegram. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ProdPad and Telegram integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.