Connect Productlane and Smartping
Integrate Productlane with Smartping to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via Smartping when New Company in Productlane
Send Standard RCS Message via Smartping when New Company in Productlane
Send Rich Card RCS Message via Smartping when New Company in Productlane
Send SMS via Smartping when New Contact in Productlane
Send Standard RCS Message via Smartping when New Contact in Productlane
Popular Productlane + Smartping flows
Start from a real workflow other teams are already running.
Choose a trigger
Productlane
When this happens...
New Company
New Contact
Choose an action
Smartping
Automatically do this!
Send SMS
Send Standard RCS Message
Send Rich Card RCS Message
Send SMS via Smartping when New Company in Productlane
Use this flowSend Standard RCS Message via Smartping when New Company in Productlane
Use this flowSend Rich Card RCS Message via Smartping when New Company in Productlane
Use this flowSend SMS via Smartping when New Contact in Productlane
Use this flowSend Standard RCS Message via Smartping when New Contact in Productlane
Use this flowSend Rich Card RCS Message via Smartping when New Contact in Productlane
Use this flowSupported Triggers & Actions
Everything you can automate between Productlane and Smartping.
When this happensTriggers
A trigger is an event that starts a workflow.
New Company
Trigger when new company is add in your account.
New Contact
Triggers when a new contact is created.
Do thisActions
Action is the task that follows automatically within your Productlane integrations.
Create Note
Creates a new Note on Productlane.
Create Contact
Creates a new contact.
Create Company
Create's a new company in your account.
Delete Company
Delete a specific company by its id.
Create Segment
Creates a new segment.
Delete Contact
Deletes a specific contact by ID from the contact list.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Productlane
Productlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.
Learn moreSimilar apps
About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Productlane and Smartping accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Productlane and Smartping as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartping. No coding required.
Yes. You can set up a workflow where Productlane triggers actions in Smartping, and a separate workflow where Smartping triggers actions in Productlane. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Productlane and Smartping. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Productlane and Smartping integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
