Productroad

Help Scout

Integrations Productroad Help Scout

Create integrations between Productroad and Help Scout

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Find Posts in Productroad when New File Is Added to a Project in Help-scout

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Create a post in Productroad when New File Is Added to a Project in Help-scout

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Create a post on behalf of the customer in Productroad when New File Is Added to a Project in Help-scout

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Change Post Status in Productroad when New File Is Added to a Project in Help-scout

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Find comment in Productroad when New File Is Added to a Project in Help-scout

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Find Posts in Productroad when New Project created in Help-scout

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Create a post in Productroad when New Project created in Help-scout

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Create a post on behalf of the customer in Productroad when New Project created in Help-scout

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Change Post Status in Productroad when New Project created in Help-scout

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Find comment in Productroad when New Project created in Help-scout

Actions and Triggers

Triggers

New File Is Added to a Project

Returns the details of the project add to the selected file in last 15 minutes.

New Project created

Triggers when a new project is created.

Project Archived

Triggers when a Project get Archived.

New Folder Created

Triggers when a new folder is created.

Reviewer Is Invited to Step

Triggers when a reviewer is invited to an exsisting step.

Comment reply created

Triggers when a reply is created to an exsisting commment.

Actions

Find Posts

You need to provide Authorization header with Bearer token

Create a post

You can create posts on your own behalf or on behalf of your users.

Create a post on behalf of the customer

The request is identical to creating a post on your own behalf, but you need to add the email and full_name parameters, containing the email and username,

Change Post Status

To change status of the post you need to know ID of that post

Find comment

Get a list of comment.

Create a Folder

Creates a new folder by it's name.

Know More About
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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Productroad

Productroad is a comprehensive product management tool designed to streamline the process of planning, developing, and launching products. It offers features such as roadmapping, task management, and team collaboration to ensure that your product development is efficient and on track.

Product Management Project Management

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About Help Scout

Filestage is a content review and collaboration platform that allows teams to proof, revise, and approve documents, images, videos, and audio files effortlessly. It streamlines the feedback process and ensures all stakeholders can contribute efficiently to the creative workflow.

Contact Management

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