Connect Qminder and drive-chat to Build Intelligent Automations
Choose a Trigger
When this happens...
Add visitor to queue
visitor checks in
Mark visitor as served
Choose an Action
Automatically do this!
- Request a new Action for drive-chat
Enable Integrations or automations with these events of Qminder and drive-chat
Enable Integrations or automations with these events of Qminder and drive-chat
Triggers
Add visitor to queue
Triggers when a new visitor is added.
visitor checks in
runs when visitor checks in
Mark visitor as served
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Actions
Add visitor to line
Add a visitor to the selected line so they join the location's queue.
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Frequently Asked Questions
To start, connect both your Qminder and drive-chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in drive-chat (or vice versa).
Absolutely. You can customize how Qminder data is recorded in drive-chat. This includes choosing which data fields go into which fields of drive-chat, setting up custom formats, and filtering out unwanted information.
The data sync between Qminder and drive-chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Qminder and drive-chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Qminder
Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
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