
When this happens...
Add visitor to queue
visitor checks in
Mark visitor as served

Automatically do this!
Create or Update User
Add or Remove User From Cohort
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new visitor is added.
runs when visitor checks in
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Action is the task that follows automatically within your Qminder integrations.
Add a visitor to the selected line so they join the location's queue.
This action creates a new user in MoEngage .If the user profile already exist , this action updates the user attributes
This action adds or removes a user from cohort

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Qminder and MoEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in MoEngage (or vice versa).
Absolutely. You can customize how Qminder data is recorded in MoEngage. This includes choosing which data fields go into which fields of MoEngage, setting up custom formats, and filtering out unwanted information.
The data sync between Qminder and MoEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Qminder and MoEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
Learn MoreMoEngage is a comprehensive customer engagement platform that helps businesses understand their users and engage them with personalized communication across various channels. It offers features like analytics, push notifications, email marketing, and in-app messaging to enhance user experience and drive growth.
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