Connect Qminder and Upwave to Build Intelligent Automations

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Qminder

When this happens...

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Upwave

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Add visitor to queue

Add visitor to queue

Triggers when a new visitor is added.

visitor checks in

visitor checks in

runs when visitor checks in

Mark visitor as served

Mark visitor as served

Set a visitor's status to 'served' in Qminder to update the queue and record service completion.

Request a new Trigger for Qminder

Do thisActions

Action is the task that follows automatically within your Qminder integrations.

Add visitor to line

Add visitor to line

Add a visitor to the selected line so they join the location's queue.

Create Card

Create Card

Creating a new Card in Upwave .

List Workspaces

List Workspaces

get all Workspaces.

List Members

List Members

get all Members.

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Frequently Asked Questions

How do I start an integration between Qminder and Upwave?

To start, connect both your Qminder and Upwave accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in Upwave (or vice versa).

Can we customize how data from Qminder is recorded in Upwave?

Absolutely. You can customize how Qminder data is recorded in Upwave. This includes choosing which data fields go into which fields of Upwave, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Qminder and Upwave?

The data sync between Qminder and Upwave typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Qminder to Upwave?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Qminder and Upwave?

Yes, you can set conditional logic to control the flow of data between Qminder and Upwave. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Qminder

About Qminder

Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.

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Upwave

About Upwave

Upwave is a versatile project management and collaboration tool designed to help teams streamline their workflows, track progress, and achieve their goals efficiently. With features like task management, visual boards, and real-time collaboration, Upwave empowers teams to stay organized and productive.

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