
When this happens...
Incoming/Outgoing Call Completed
Call Recording Completed
Call Summary Completed
Call Transcript Completed
Receive Incoming Message
Outgoing Message Delivered

Automatically do this!
Create Contact
Update Contact
Delete Contact by Email
Search Contact
Create User
Update User
Search User
Delete User
Create Contact List
Update Contact List
Search Contact List
Delete Contact List
Create Contact Property
Update Contact Property
Delete Contact Property
Create a Team
Create Survey
Create Survey Folder
Update Survey
Search Contact Property
Update Survey Folder
Delete Survey folder
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an incoming/outgoing call is completed.
Triggers when a call recording has finished.
Triggered when a call summary is completed for the selected phone number(s).
Triggered when a call transcript is finished and available for the selected phone number(s).
Runs when you receive a message on your Quo phone.
Triggered when a message sent from a selected phone number is successfully delivered to the recipient.
Action is the task that follows automatically within your Quo integrations.
Retrieve audio recordings for a specific call using its Call ID.
Fetches detailed information for a specific call using its Call ID.
Retrieve a brief summary and status of a call using its Call ID.
Retrieve the transcript (text and timestamps) for a specified call using its Call ID.
Retrieve the voicemail recording and details for a specific call using its Call ID.
Send a text message from a Quo phone number to one or more recipients. Optionally mark the conversation as Done.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Quo and SurveySparrow accounts to viaSocket. Once connected, you can set up a workflow where an event in Quo triggers actions in SurveySparrow (or vice versa).
Absolutely. You can customize how Quo data is recorded in SurveySparrow. This includes choosing which data fields go into which fields of SurveySparrow, setting up custom formats, and filtering out unwanted information.
The data sync between Quo and SurveySparrow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Quo and SurveySparrow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn MoreSurveySparrow is a versatile survey platform that allows users to create engaging and interactive surveys. It offers a range of features to design, distribute, and analyze surveys, making it ideal for gathering feedback and insights from various audiences.
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