Connect Quo and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

Quo

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use Quo and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Incoming/Outgoing Call Completed

Incoming/Outgoing Call Completed

Triggers when an incoming/outgoing call is completed.

Call Recording Completed

Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Call Summary Completed

Triggered when a call summary is completed for the selected phone number(s).

Call Transcript Completed

Call Transcript Completed

Triggered when a call transcript is finished and available for the selected phone number(s).

Receive Incoming Message

Receive Incoming Message

Runs when you receive a message on your Quo phone.

Outgoing Message Delivered

Outgoing Message Delivered

Triggered when a message sent from a selected phone number is successfully delivered to the recipient.

Do thisActions

Action is the task that follows automatically within your Quo integrations.

Get Call Recordings

Get Call Recordings

Retrieve audio recordings for a specific call using its Call ID.

Get Call Details

Get Call Details

Fetches detailed information for a specific call using its Call ID.

Call Summary

Call Summary

Retrieve a brief summary and status of a call using its Call ID.

Get Call Transcript

Get Call Transcript

Retrieve the transcript (text and timestamps) for a specified call using its Call ID.

Get Call Voicemail

Get Call Voicemail

Retrieve the voicemail recording and details for a specific call using its Call ID.

Send SMS

Send SMS

Send a text message from a Quo phone number to one or more recipients. Optionally mark the conversation as Done.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Quo and Teamwork Desk?

To start, connect both your Quo and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Quo triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from Quo is recorded in Teamwork Desk?

Absolutely. You can customize how Quo data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Quo and Teamwork Desk?

The data sync between Quo and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Quo to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Quo and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between Quo and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Quo

About Quo

QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.

Learn More
Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

Learn More