Connect Reamaze and Sumo Logic to Build Intelligent Automations
Choose a Trigger
When this happens...
New Conversation Starts
New Message Created
New Contact Created
Choose an Action
Automatically do this!
- Request a new Action for Sumo Logic
Enable Integrations or automations with these events of Reamaze and Sumo Logic
Enable Integrations or automations with these events of Reamaze and Sumo Logic
Triggers
New Conversation Starts
Runs when new conversation starts
New Message Created
Runs when new message is created
New Contact Created
Runs when new contact is created
Actions
Create Contact
Create a contact in Reamaze
Create Message
Send a message in a conversation
Create Conversation
Create a new customer conversation.
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Frequently Asked Questions
To start, connect both your Reamaze and Sumo Logic accounts to viaSocket. Once connected, you can set up a workflow where an event in Reamaze triggers actions in Sumo Logic (or vice versa).
Absolutely. You can customize how Reamaze data is recorded in Sumo Logic. This includes choosing which data fields go into which fields of Sumo Logic, setting up custom formats, and filtering out unwanted information.
The data sync between Reamaze and Sumo Logic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reamaze and Sumo Logic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Reamaze
Reamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
Learn MoreAbout Sumo Logic
Sumo Logic is a cloud-based machine data analytics platform that provides real-time insights and continuous intelligence across the entire application lifecycle and stack. It helps organizations monitor, troubleshoot, and secure their applications and infrastructure by collecting, analyzing, and visualizing log and metric data.
Learn More
