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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New conversation
Trigger when new conversation is created
New message
Trigger when new message is created
New contact
Trigger when new contact is created
Do thisActions
Action is the task that follows automatically within your Reamaze integrations.
Create Agent Run
Start an agent run from an existing chat with optional schedule, variables, and callback URL.
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Frequently Asked Questions
To start, connect both your Reamaze and Toolhouse accounts to viaSocket. Once connected, you can set up a workflow where an event in Reamaze triggers actions in Toolhouse (or vice versa).
Absolutely. You can customize how Reamaze data is recorded in Toolhouse. This includes choosing which data fields go into which fields of Toolhouse, setting up custom formats, and filtering out unwanted information.
The data sync between Reamaze and Toolhouse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reamaze and Toolhouse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Reamaze
Reamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
Learn MoreAbout Toolhouse
Toolhouse is an innovative platform leveraging AI to enhance productivity and streamline workflows. It offers a suite of tools designed to optimize business processes and improve efficiency.
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