Full list

Supported Triggers & Actions

Everything you can automate between Reamaze and Zoho Desk.

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation Starts

New Conversation Starts

Runs when new conversation starts

New Message Created

New Message Created

Runs when new message is created

New Contact Created

New Contact Created

Runs when new contact is created

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

Do thisActions

Action is the task that follows automatically within your Reamaze integrations.

Create Contact

Create Contact

Create a contact in Reamaze

Create Message

Create Message

Send a message in a conversation

Create Conversation

Create Conversation

Create a new customer conversation.

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Zoho Desk
Zoho Desk + Reamaze
Zoho Desk logo

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

Learn more

Frequently Asked Questions

How do I connect Reamaze and Zoho Desk?

Sign up for a free viaSocket account, then authorize both your Reamaze and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Reamaze and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Reamaze to Zoho Desk?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Reamaze triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Reamaze. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Reamaze and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Reamaze and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.