Integrations Rebrandly Zendesk Support
Rebrandly + Zendesk Support
Full list

Supported Triggers & Actions

Everything you can automate between Rebrandly and Zendesk Support.

When this happensTriggers

A trigger is an event that starts a workflow.

New Branded Link

New Branded Link

Trigger when create a new branded link.

New Click

New Click

Triggers when the Branded Link receives a new click.

New Organization Created or Updated

New Organization Created or Updated

Runs when organization changes

New Customer Created or Updated

New Customer Created or Updated

Runs when a new user is created in Zendesk Support.

Tag Added To Customer

Tag Added To Customer

Runs when tag is added to Customer

New Group Is Created

New Group Is Created

Runs when new group is created

Do thisActions

Action is the task that follows automatically within your Rebrandly integrations.

Create Branded Link

Create Branded Link

create a short branded link from any url.

Update Branded Link

Update Branded Link

update the destination url of branded link

Create New Tag

Create New Tag

Creates a new tag in Rebrandly.

List All Tickets

List All Tickets

Get all support tickets

Add Comment to Ticket

Add Comment to Ticket

Adds a comment to an existing ticket.

Add Tags to Ticket

Add Tags to Ticket

Adds multiple tags to an existing ticket by ticket ID.

How to build your first workflow with viaSocket
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Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Rebrandly
Rebrandly + Zendesk Support
Rebrandly  logo

About Rebrandly

Rebrandly is the easiest way to create and share branded links (short URLs using your own domain name).

Learn more
Integrations Zendesk Support
Zendesk Support + Rebrandly
Zendesk Support logo

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Learn more

Frequently Asked Questions

How do I connect Rebrandly and Zendesk Support?

Sign up for a free viaSocket account, then authorize both your Rebrandly and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Rebrandly and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Rebrandly to Zendesk Support?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Rebrandly triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Rebrandly . Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Rebrandly and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Rebrandly and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.