
When this happens...
New Hot Post
New Post in Subreddits
Filter New Post

Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new posts in one or more subreddits' hot feeds within a recent time window and returns matching posts.
Runs when new post appears
New posts from selected subs
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
Action is the task that follows automatically within your Reddit integrations.
Publish a text or link post to a subreddit using a title and content or URL.
Post a new reply on Reddit to a post or another comment using the provided parent ID and comment text.
Sends a message to a Reddit user or subreddit.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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To start, connect both your Reddit and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Reddit triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Reddit data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Reddit and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Reddit and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Reddit is a network of communities where people can dive into their interests, hobbies, and passions. Users can post content, participate in discussions, and vote on posts and comments to determine their visibility.
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