Connect Respond.io and Canny to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact
Choose an Action
Automatically do this!
Create Comment
Create a Post
Change Post Status
Create Or Update User
Find Post
List All Boards
List All Categories
List All Entries
List Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List Users
List Votes
Ready to use Respond.io and Canny automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Triggers when new contact created.
New Post Created
Runs when a new post is created in Canny.
New Comment Added
Runs when a new comment is added to a specific post.
New Vote
Runs when a new vote is created
Post Status Changed
Runs when a post's status changes.
Tag Added to Post
Runs when a tag is added to a post.
Do thisActions
Action is the task that follows automatically within your Respond.io integrations.
Assign/Unassign Conversation
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
List All Users
Retrieves the list of all users
List All Contacts
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Add Comment
Adds a comment to a conversation
Add Space Tag
Adds a space tag
Add Tags
Add tags for a contact
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Frequently Asked Questions
To start, connect both your Respond.io and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Canny (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn MoreAbout Canny
Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
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