Connect Respond.io and cm to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact
Choose an Action
Automatically do this!
- Request a new Action for cm
Enable Integrations or automations with these events of Respond.io and cm
Enable Integrations or automations with these events of Respond.io and cm
Triggers
New Contact
Triggers when new contact created.
Actions
Assign/Unassign Conversation
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
List All Users
Retrieves the list of all users
List All Contacts
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Add Comment
Adds a comment to a conversation
Add Space Tag
Adds a space tag
Add Tags
Add tags for a contact
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Frequently Asked Questions
To start, connect both your Respond.io and cm accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in cm (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in cm. This includes choosing which data fields go into which fields of cm, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and cm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and cm. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn MoreAbout cm
CM is a mobile messaging, voice, authentication and payment platform that enables you to engage with your target audience by mobile communication.
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