
When this happens...
New Contact

Automatically do this!
Enable Integrations or automations with these events of Respond.io and Firedrop
Triggers when new contact created.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
Retrieves the list of all users
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Adds a comment to a conversation
Adds a space tag
Add tags for a contact
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Respond.io and Firedrop accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Firedrop (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in Firedrop. This includes choosing which data fields go into which fields of Firedrop, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and Firedrop typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and Firedrop. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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