Connect Respond.io and GMass to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

GMass

Automatically do this!

Ready to use Respond.io and GMass automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

Email Opened

Email Opened

Triggers when an email is opened.

Email Clicked

Email Clicked

Triggers when a link in an email is clicked.

Email Bounced

Email Bounced

Triggers when an email bounces.

Email Replied

Email Replied

Triggers when an email that is sent as part of a campaign receives a reply.

Email Sent

Email Sent

Triggers when an individual email is sent as part of a campaign. This is not the trigger for transactional emails.

Do thisActions

Action is the task that follows automatically within your Respond.io integrations.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Create a Comment

Create a Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and GMass?

To start, connect both your Respond.io and GMass accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in GMass (or vice versa).

Can we customize how data from Respond.io is recorded in GMass?

Absolutely. You can customize how Respond.io data is recorded in GMass. This includes choosing which data fields go into which fields of GMass, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and GMass?

The data sync between Respond.io and GMass typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to GMass?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and GMass?

Yes, you can set conditional logic to control the flow of data between Respond.io and GMass. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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GMass

About GMass

GMass is a powerful email marketing tool that integrates with Gmail to enable users to send mass emails, create email campaigns, and track their performance. It is designed to help businesses and individuals streamline their email marketing efforts directly from their Gmail account.

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