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Respond.io
Intercom
Actions and Triggers
When this happensTriggers
Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Lead Added Email
Triggers when a Lead enters an email address.
Lead Converted to User
Triggers when a lead converts to a user.
New Closed Conversation
Triggers when you close a Conversation.
New Company
Triggers when a new Company is created.
New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Do thisActions
List All Users
Retrieves the list of all users
Get a contact
Retrieves the information of an existing contact.
Create a contact
Creates a new contact. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
Update a contact
Updates an existing contact. Only the contact fields that are included in the body will be updated. The first contact will be updated when duplicate contacts with the defined identifier exist.
Create a comment
Adds a comment to the specific contact for internal reference.
List Contact
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
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Frequently asked questions
- Is there a limit to the number of apps I can integrate through viaSocket?
- No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
- Can I automate complex multi-step workflows across thousands of apps with viaSocket?
- Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
- Can I monitor the performance of integrations and troubleshoot issues?
- Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
- How does viaSocket ensure the security of data exchanged between integrated apps?
- Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn MoreAbout Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn More