Connect Respond.io and Perfex CRM to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

Perfex CRM

Automatically do this!

Ready to use Respond.io and Perfex CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

New Contract

New Contract

Triggers when a new contract is created

New Customer

New Customer

Triggers when a new customer is added

New Lead

New Lead

Triggers when a new lead is created

New Project

New Project

Triggers when a new project is created

New Task

New Task

Triggers when a new task is created

Do thisActions

Action is the task that follows automatically within your Respond.io integrations.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Create a Comment

Create a Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and Perfex CRM?

To start, connect both your Respond.io and Perfex CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Perfex CRM (or vice versa).

Can we customize how data from Respond.io is recorded in Perfex CRM?

Absolutely. You can customize how Respond.io data is recorded in Perfex CRM. This includes choosing which data fields go into which fields of Perfex CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and Perfex CRM?

The data sync between Respond.io and Perfex CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to Perfex CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and Perfex CRM?

Yes, you can set conditional logic to control the flow of data between Respond.io and Perfex CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Perfex CRM

About Perfex CRM

Perfex CRM is a customer relationship management software designed to help businesses manage their interactions with current and potential customers. It offers features such as client management, project management, invoicing, and support ticketing, making it ideal for small to medium-sized businesses looking to streamline their operations and improve customer engagement.

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